NETWORK DESIGN SERVICES

Network design to Novell specifications by Novell trained CNEs
Complete equipment specifications and parts listing
Ready-to-distribute Request for Proposals
Estimated costs based on major distributors' current pricing

NETWORK INSTALLATIONS

     Local Area Network & communications
     Remote Access / Fax Servers
          Incoming remote Log-in - for notebook or remote office dial-in
          Incoming direct fax - for paperless faxes - print on demand
          Outgoing modem connections - for e-mail, internet services
          Outgoing direct fax - for paperless faxing directly from application
     Scanners, tape drives, CD-ROM drives & juke-boxes, voice-mail
     Certified cable installations
     All work by Certified NetWare Engineers

NETWORK MAINTENANCE

     Annual support agreements
          Guaranteed response time
          Quarterly update of Network Operating System files
          Free telephone / modem support
          Reduced, guaranteed on-site repair and applications consulting rates
     Remote network administration
          Account, password, NDS & bindery, print, remote access and baselining
          Complete administration for offices without a system administrator
          Administration back-up support for novice system administrators
          As needed, CNE support for experienced administrators
     Troubleshooting
          Preventive system evaluation and baseline utilization reports
          Reconfiguration and optimization for fastest network response
          Backup restoration and file rebuilding
          Complete diagnostic and repair services
          Application conflict resolution - including Windows-specific problems

NETWORK SALES & LEASING

     Novell, IBM, Compaq, Hewlett-Packard, APC & 3Com authorized dealer
     Full line availability from the major distributors
     File Servers / Workstations / Network Interface Cards / Cabling
     Scanners, modems, multi-port adapters, computer-on-a-card
     Misc. peripherals